A.O. Smith Voltex MAX 80 Gal vs Navien NWP500 80 Gal

Last updated: October 22, 2026

The A.O. Smith Voltex MAX 80 Gal is the better heat pump water heater overall, rated 3.8 to 3.5. The A.O. Smith Voltex MAX 80 Gal leads on hot water and cold rooms. The Navien NWP500 80 Gal wins on efficiency.

A.O. Smith Voltex MAX 80 Gal vs Navien NWP500 80 Gal

Navien NWP500 80 Gal

Navien’s stainless-tank hybrid, sold through plumbers, with a 10-year warranty that includes a year of labor. Its heat pump stops below 41 °F room air, so it suits a basement more than a cold garage.

Prices were last checked October 21, 2026 and are subject to change; the price and availability shown by the retailer at the time of purchase apply.

Which should you buy?

Scores side by side

Each factor is scored 0-100 against the same fixed reference points for every 80 gallon heat pump water heater; a clear win is highlighted. How we rank explains each one.

Factor weightA.O. Smith Voltex MAX 80 GalNavien NWP500 80 Gal
Overall rating3.8/53.5/5
Efficiency 35%63 3.88 UEF75 4.05 UEF
Hot water 20%80 95 gallons in the first hour40 85 gallons in the first hour
Warranty 20%75 10-year tank, 10-year parts, 1-year labor75 10-year tank, 10-year parts, 1-year labor
Cold rooms 15%32 heat pump runs down to 37 °F room air16 heat pump runs down to 41 °F room air
Noise 10%69 45 dB(A)50 noise not published (neutral score used)

Specifications

A.O. Smith Voltex MAX 80 GalNavien NWP500 80 Gal
Ratings (ENERGY STAR)
Size (nominal)80 gal80 gal
Tank volume (measured)81 gal74 gal
Uniform Energy Factor3.884.05
First-hour rating95 gal85 gal
Draw patternHighHigh
Yearly energy use1,279 kWh1,265 kWh
Heat pump cut-off (low)37 °F41 °F
Sound level45 dB(A)-
ENERGY STAR ID34175624016030
Installation
Power240 V240 V
Circuit30 A, 208/240 V30 A, 208/240 V
Backup element4,500 W5,000 W
Operating air range37 to 120 °F41 to 113 °F
Minimum room size450 cu ft640 cu ft
Size69 in tall, 27 in across71.6 in tall, 25 in across
Weight302 lb220 lb
RefrigerantR-134aR-134a
Features
Wi-FiBuilt inBuilt in
AppA. O. Smith (iCOMM)NaviLink
Demand response port (CTA-2045)Yes-
Leak detectionYesNo
ModesHybrid, Heat Pump, Hot Water+ (3 levels), Guest, Electric, VacationEnergy Saver, Heat Pump, High Demand, Electric, Vacation
Warranty and models
Warranty10 yr tank, 10 yr parts, 1 yr labor10 yr tank, 10 yr parts, 1 yr labor
Also sold asAmerican HPA10280H045DV, Lochinvar HPPA080KD, Reliance 10-80-DHPTA, State HPAX-80-DHPT-
Released2024-032025-06