The best-covered budget heat pump PTAC, with WiFi and a remote included. Efficiency is ordinary, but the five year parts warranty sets it apart.
Amazon $944.97The Cooper & Hunter PTW 12,000 BTU PTAC is the better PTAC unit overall, rated 3.8 to 3.3. The Cooper & Hunter PTW 12,000 BTU PTAC leads on value, warranty and features. The Friedrich ZoneAire 12,000 BTU PTAC wins on efficiency and heating. The Cooper & Hunter PTW 12,000 BTU PTAC costs $644.03 less ($944.97 vs $1,589).
A complete kit from a long-standing PTAC maker for a new wall opening. It costs the most, but the sleeve, grille and two year full cover are included.
Amazon $1,589Prices were last checked November 3, 2026 and are subject to change; the price and availability shown by the retailer at the time of purchase apply.
Which should you buy?
- Choose the Cooper & Hunter PTW 12,000 BTU PTAC for value ($78.75 per 1,000 BTU ($944.97, 12,000 BTU) vs $131.32 per 1,000 BTU ($1,589, 12,100 BTU)), warranty (5-year parts, 7-year compressor or sealed system vs 2-year parts, 5-year compressor or sealed system) and features (phone app, remote vs sleeve and grille included).
- Choose the Friedrich ZoneAire 12,000 BTU PTAC for efficiency (11.6 EER, 11.9% above the 10.4 federal minimum vs 10.5 EER, 1% above the 10.4 federal minimum) and heating (heat pump, 3.4 COP vs heat pump, 3.2 COP).
Scores side by side
Each factor is scored 0-100 against the same fixed reference points for every 12,000 BTU PTAC unit; a clear win is highlighted. How we rank explains each one.
| Factor weight | Cooper & Hunter PTW 12,000 BTU PTAC | Friedrich ZoneAire 12,000 BTU PTAC |
|---|---|---|
| Overall rating | 3.8/5 | 3.3/5 |
| Value 30% | 85 $78.75 per 1,000 BTU ($944.97, 12,000 BTU) | 17 $131.32 per 1,000 BTU ($1,589, 12,100 BTU) |
| Efficiency 25% | 6 10.5 EER, 1% above the 10.4 federal minimum | 79 11.6 EER, 11.9% above the 10.4 federal minimum |
| Heating 15% | 73 heat pump, 3.2 COP | 87 heat pump, 3.4 COP |
| Features 10% | 70 phone app, remote | 15 sleeve and grille included |
| Warranty 20% | 100 5-year parts, 7-year compressor or sealed system | 55 2-year parts, 5-year compressor or sealed system |
Specifications
| Cooper & Hunter PTW 12,000 BTU PTAC | Friedrich ZoneAire 12,000 BTU PTAC | |
|---|---|---|
| Cooling | ||
| Cooling at 230V | 12,000 BTU | 12,100 BTU |
| Cooling at 208V | 11,800 BTU | 11,900 BTU |
| EER | 10.5 | 11.6 |
| Federal minimum EER | 10.4 | 10.4 |
| Inverter compressor | No | No |
| Refrigerant | R-32 | R-32 |
| Heating | ||
| Heat type | Heat pump | Heat pump |
| Heat pump heating | 10,800 BTU | 10,900 BTU |
| Heat pump COP | 3.2 | 3.4 |
| Electric heater | 3.5 kW | 3.5 kW |
| Controls and install | ||
| Phone app | Yes | - |
| Remote included | Yes | - |
| Sleeve and grille included | No | Yes |
| Indoor noise, high fan | 52 dB(A) | - |
| Voltage | 208/230 V | 208/230 V |
| Weight | 110.2 lb | 119 lb |
| Warranty | 5 years parts, 7 years compressor | 2 years parts, 5 years compressor |
